Brand Creators is owned and operated by Design a Lot SRL, with tax identification number 36470402.
The terms and conditions on this page apply to the sale of all products and services on the brandcreators.ro website.
The seller is Design a Lot SRL-D with headquarters at 31G Cameliei Street, Dumbrăveni Village, Balotești Commune, Ilfov County, Romania, VAT number 36470402, J23 / 3912/2019 – through the brandcreators.ro website, mentioned hereinafter as: the seller, Brand Creators, we, ours, us.
The buyer is the natural or legal person who has placed an order for one or more of our products and services, and will be referred to hereinafter as: buyer, client, you.
Brand Creators offers the following products and services: logo design, graphic design, website creation, marketing, and advertising.
The seller assumes the following rights and obligations:
The client assumes the following rights and obligations:
We work with three billing and payment methods, as follows:
If we do not receive a response from you within 10 days, the project/order is considered completed, and the invoice for the remainder of the amount will be issued.
Payments are accepted by bank transfer. For unpaid invoices, we will use credit recovery companies.
If both parties agree to terminate the project before completion, after the order has been confirmed and the contract has been signed, the advance payment made by the client is non-refundable. See the return policy for more details!
We make every effort to meet the requirements of our customers! The customer and the seller must cooperate and work together to achieve a final result that satisfies the customer. Exception: if the seller does not receive feedback or a response from the customer within 10 days, the order will be considered closed.
According to the placed order, the customer will initially receive a fixed number of logo mockups, defined by the chosen product or service package. Logo mockups or additional products and services beyond the initial order will be charged separately. Major changes to the specifications from those sent in the initial order may be interpreted as a new order, depending on their complexity and deviation from those confirmed with the order. In this case, you will be informed before continuing and you reserve the right to accept or refuse the continuation of this change.
If additional modifications are required after the project has been completed, they will be charged separately.
Intellectual property rights belong entirely to the seller until the project is completed and the buyer has fully paid their invoice. After completion of the project, we reserve the right to use the final result for advertising purposes on our website, social media platforms, and other advertising channels if no other conditions have been agreed upon by the seller and the buyer!
Brand Creators will retain the copyright and intellectual property rights for all sketches, mockups, and revisions submitted during project development, except for the final result, which will belong to the buyer after full payment has been made.
If the buyer wishes to transfer the intellectual property rights to a third party, the same conditions will apply to the third party who has acquired the rights.
For more information on intellectual property rights, please refer to Law no. 8/1996.